Video Editing Services

RETAINER MODEL

1. You Are Investing for “Reserved Capacity,” Not Just Assets Unlike a freelance “pay-per-video” service, a Retainer functions as a guaranteed reservation. When you pay your monthly fee, you are purchasing an exclusive, dedicated slot in my production schedule for 31 days. This ensures that my team and I are available and ready to edit your content the moment it arrives, with no delays.

2. Why Videos Don’t Roll Over -Because I reserve specific hours of my month exclusively for your brand—turning down other work to keep your slot open—unused videos do not roll over to the next month.

• The Logic: If we allowed unused videos to accumulate, we could face a “double workload” the following month (e.g., 48 videos instead of 24). This would break our production flow and compromise the quality of your deliverables.
• The Commitment: My commitment is to be available for you during the cycle. If the slot is not utilized, the time expires, much like a hotel reservation or a monthly software subscription.

• 3. Nature of the Fee: Availability vs. Output
  The Client acknowledges that the Monthly Fee is strictly for the reservation of the Editor’s professional time and availability, not for a guaranteed quota of delivered assets irrespective of client input. The video editing service is the method by which this reserved time is utilized.

  • The Rule: If the Editor remains available and ready to work, but the Client fails to provide materials to fill that time, the Editor has fully satisfied the contract. The obligation to pay is triggered by the reservation of the slot, not by the delivery of the final file.

This model allows us to treat your project with the priority of an internal department, ensuring stability and predictable delivery times for your business.

PILOT VIDEO & ONBOARDING TERMS

1. PAID DISCOVERY ASSET
This initial video acts as a Pilot Project to establish our creative alignment and workflow. It is a fully paid service, not a free trial. Payment is required 100% upfront to book the editing slot.

2. THE “RETAINER CREDIT” (Risk-Free Guarantee)
If you decide to move forward with a Monthly Retainer Package within 5 business days after the Pilot delivery, the full amount paid for this Pilot Video will be credited/deducted from your first month’s invoice.
(Basically, if we work together long-term, this first video ends up being free/included).

3. FEEDBACK LOOP & ALIGNMENT CALL
This service includes a dedicated 15-minute Feedback & Strategy Call after the first draft is delivered.

• Goal: To discuss what you liked, what you didn’t, and fine-tune the editing style for future bulk production.

• Revisions: Includes up to 2 rounds of revisions specific to this video to nail down the aesthetic.

4. DELIVERY & DEADLINE
Standard turnaround time for a Pilot Video is 48-72 hours (allow us slightly more time than usual to study your brand guidelines and references carefully).

5. NO STRINGS ATTACHED
After the Pilot is completed and delivered, you are under no obligation to continue. You own the final video file and rights upon completion.

WORKFLOW

Material Submission We kindly request that all materials be sent at least 42 hours before starting each video. This ensures a smooth workflow and helps us maintain organization with all our clients.

Ensuring a Smooth Process As long as we have all the necessary information upfront, I’m confident everything will proceed smoothly and efficiently.

Script Submission It is absolutely essential for us to receive your video scripts (If possible) to avoid any misunderstandings and to keep everything aligned with your expectations.

B-Roll & Custom Footage To enhance mood and match the narrative of each script, it is essential that you provide custom footage (B-rolls) whenever possible – especially when the script includes references to your business or specific talking points.

Additional Materials If you require additional materials, we use Wondershare Filmora Stock footage to access licensed videos, images, sound effects, music, and more. This guarantees the security and legal compliance of all content we include in your videos.

EDITOR RESPONSIBILITIES & PROFESSIONAL COMMITMENTS POLICY

As the service provider, the Editor agrees to uphold the highest standards of professionalism, communication, and creative quality. The following obligations define the Editor’s responsibilities throughout the project:

Scope Fulfillment The Editor will deliver all videos, edits, and creative work included in the contracted package, following the specifications agreed upon by the Client.

Professional Communication The Editor will maintain clear and timely communication. Messages will be answered within a reasonable timeframe during business hours, except in cases of unforeseen circumstances or force majeure.

Respecting Deadlines When the Client submits all required materials within the established deadlines, the Editor will meet the expected delivery timeline for each video within the monthly cycle.

Quality Assurance All videos will be edited with professional standards of pacing, audio balance, clarity, transitions, and formatting appropriate for social media platforms.

Revision Support The Editor will provide up to four (4) rounds of revisions per video, covering small adjustments as defined in the revision policy.

Request for Missing Information If the Editor identifies missing instructions, unclear references, or insufficient material, the Client will be notified promptly so the project can move forward efficiently.

CONTENT LIABILITY & INDEMNIFICATION 

The Editor acts solely as a technical and creative service provider transforming materials supplied by the Client. The Editor does not exercise editorial control over the factual accuracy, legality, or copyright clearance of the raw materials provided.

• Client Responsibility: The Client assumes full legal responsibility for the final use, distribution, and publication of the videos.

• Indemnification: The Client agrees to indemnify, defend, and hold harmless the Editor from any claims, damages, lawsuits, or legal fees arising from:

  1. Copyright infringement issues related to materials (footage, music, graphics) provided or requested by the Client.

  2. The content, message, or claims made within the video (e.g., false advertising, defamation, offensive content).

  3. Platform bans or penalties (e.g., YouTube strikes, Instagram bans) resulting from the posted content.

  4. PORTFOLIO & PROMOTIONAL RIGHTS
     Unless a Non-Disclosure Agreement (NDA) is separately signed, the Editor retains a non-exclusive, perpetual license to display the finished work for self-promotional purposes.

     • Usage: The Editor may use the final videos (or cuts thereof) in their personal portfolio, website, social media, or showreel to demonstrate technical capability.

     • Timing: To respect the Client’s content strategy, the Editor agrees not to publish the work until 3 days after the Client has publicly posted it, or 30 days after delivery, whichever comes first.

SERVICE INTEGRITY, AVAILABILITY & WORKFLOW COMMITMENT

The Editor is committed to maintaining service reliability throughout the monthly cycle, ensuring that each project receives the attention and creative focus required.

Reserved Production Capacity The Editor reserves a dedicated time slot for the Client during each paid cycle. This ensures consistency, availability, and predictable workflow throughout the month.

Continuity of Service In the event of delays caused by the Client, the Editor remains committed to continuing the service based on the last clear instructions. However, lack of materials from the Client does not extend the cycle.

Secure Delivery of Files All final videos will be delivered through Google Drive. Delivery will include timestamps and metadata to ensure transparent proof of work.

Storage of Files The Editor will maintain temporary backups of project files for at least 15 days after the delivery of the final version, unless otherwise agreed.

Availability in Case of Issues If the Editor experiences unexpected issues (health, technical failures, emergencies), the Client will be notified as soon as possible, and alternative arrangements or adjusted schedules will be discussed if needed.

Ethical Standards The Editor agrees to act in good faith, maintain professional integrity, and uphold transparency in all project communications.

COMMUNICATION RECORDS & RECORDING CONSENT
To ensure accuracy in executing instructions and for the security of both parties in the event of disputes:

• Recording Consent: By entering into this Agreement, the Client acknowledges and expressly consents that any video calls, voice meetings, or phone consultations between the Client and the Editor may be recorded for quality assurance, record-keeping, and evidence of specific instructions.

• Use of Records: These recordings will remain confidential and will strictly be used for internal reference, revising instructions, or clarifying disagreements regarding the Scope of Work. They will not be shared publicly without further consent.

TECHNICAL ADVISORIES & LIMITATIONS

The Editor agrees to uphold professional standards in the execution of all services. The following responsibilities and limitations are established to ensure clarity, protect both parties, and define reasonable expectations throughout the project.

1. Duty to Inform – Technical Advisories The Editor will notify the Client when submitted materials contain technical issues that may affect the final quality of the edit, including but not limited to:

• Poor audio quality

• Unstable footage

• Inadequate lighting

• Corrupted or incompatible files

• Missing essential instructions

The Client acknowledges that unresolved technical issues may directly limit the achievable video quality.

2. Technical Limitations The Editor will deliver the highest quality attainable within the limitations of the source material provided by the Client. The Editor is not responsible for defects, distortions, low resolution, poor lighting, or any technical flaws inherent to the raw footage supplied.

Client Miscommunication or Instruction Errors The Editor is not responsible for mistakes resulting from unclear, incomplete, or incorrect instructions provided by the Client. If the Client sends:

• Wrong footage

• Wrong references

• Outdated materials

• Contradictory guidance

Any resulting re-edit beyond the revision scope may incur additional charges.

3. Ethical Use & Compliance The Editor will refuse to create content that is unlawful, defamatory, discriminatory, misleading, fraudulent, or violates intellectual property laws or platform guidelines. This protects both parties from legal or reputational risks.

LIMITATION OF LIABILITY & RIGHT TO CURE 

While the Editor strives for excellence, the Client acknowledges that video editing is a complex, creative, and subjective process. To prevent abuse of the responsibilities listed above:

• Subjectivity is Not a Breach: Disagreement with the Editor’s creative choices, style, aesthetic, or pacing does not constitute a breach of contract or a failure to deliver quality. Such differences are strictly resolved through the Revision Policy, not through refunds or cancellations.

• Right to Cure (Fix): In the event of an objective error (e.g., spelling mistake, wrong footage used, export glitch, or missed deadline due to technical error), the Client agrees to notify the Editor immediately and grant a reasonable opportunity (at least 24-48 hours) to correct (cure) the issue. A revocable error in a draft or final delivery does not justify a refund or non-payment unless the Editor refuses to fix it.

• Minor Delays: Minor delays in communication or delivery (under 24 hours) due to internet outages, rendering issues, or time zone differences do not constitute a material breach of this Agreement and are not grounds for termination or refund.

• PORTFOLIO, PROMOTIONAL RIGHTS & USE OF RECORDINGS
  Unless a Non-Disclosure Agreement (NDA) is separately signed, the Editor retains the following rights for self-promotion and marketing purposes:

  • Portfolio Use: The Editor may use the final videos (or cuts thereof) in their personal portfolio, website, social media, or showreel to demonstrate technical capability. To respect the Client’s content strategy, the Editor agrees not to publish the work until 3 days after the Client has publicly posted it, or 30 days after delivery, whichever comes first.

  • Meeting Snippets & “Behind the Scenes”: The Client grants the Editor permission to use short, non-confidential excerpts of video calls or meetings (e.g., positive feedback reactions, creative brainstorming moments, or “work in progress” showcases) for social media content (e.g., Instagram Stories, Reels).

  • Privacy Protection: The Editor agrees NOT to publish any meeting segments that discuss sensitive financial data, private business strategies, personal disputes, or confidential trade secrets. The Client may request to opt-out of this specific promotional use via email at any time.

REVISIONS POLICY

• Number of revisions: Up to 4 rounds of revisions are included per video.

• Scope of revisions: Revisions cover small adjustments only – things like text fixes, trimming a few seconds, replacing one specific b-roll for another one that client can send, adjusting captions, or minor pacing changes.

• Not included as revisions:

  • Major restructuring of the video (changing the whole flow/story after delivery).

  • Requests for new design/animation styles that weren’t part of the original agreement.

  • Changing the script or audio after editing has already started.

• Extra revisions: Any additional rounds of revisions, or changes outside this scope, will be charged separately.

WHY WE APPLY THESE POLICIES

1. Deadlines are respected: Endless revisions can push back delivery dates. Limiting revisions helps us stay on schedule.

2. Fair use of time: Each video takes hours of careful editing. Sticking to small revisions keeps the process fair for both sides.

3. Clarity from the start: By defining the scope, we avoid confusion or misunderstandings later in the project.

4. Focus on quality: Instead of redoing the same video multiple times, we keep our focus on delivering the best quality in line with the original vision. 

5. ADDITIONAL COSTS & SCOPE DISPUTES:

   REFUSAL TO PAY FOR OUT-OF-SCOPE WORK & NO-REFUND POLICY
   In the event that the Client requests revisions, edits, or tasks that fall outside the agreed Scope of Work (as defined in this Agreement) and the Editor quotes an additional fee for said tasks:

   • Right to Decline: The Client has the right to decline the additional fee. However, if the Client declines the fee, the Editor is not obligated to perform the requested out-of-scope work.

   • No Breach of Contract: The Editor’s refusal to perform free work outside the agreed scope does not constitute a breach of contract, negligence, or failure to deliver.

   • Invalid Reason for Cancellation: The Client acknowledges that they cannot use the Editor’s refusal to perform unpaid extra work as grounds for cancelling the project, requesting a refund, or initiating a payment dispute/chargeback. The original Agreement remains in full effect for the services originally contracted.

REFUND & USAGE TERMS

REFUND We value clarity and fairness in how we work with clients. Our monthly packages are designed to guarantee that your spot in our production schedule is reserved for you – meaning we set aside the time, resources, and creative energy needed to deliver your videos at the highest standard. However, this doesn’t mean unlimited on-demand edits at any hour.

To deliver the quality we promise (and to balance our full client roster), all materials must be submitted at least 42 hours before the project’s scheduled start. This ensures proper time for planning, editing, and revisions.

NON-REFUNDABLE DEPOSIT & CANCELLATION POLICY A non-refundable deposit is required to reserve production time and secure the Client’s slot in the production schedule. This deposit covers administrative preparation, scheduling, and initial creative work.

DEPOSIT STRUCTURE The Client pays 50% of the total project fee at the start of the project. From this upfront payment, 30% of the total project fee is treated as a non-refundable deposit immediately upon payment. This non-refundable portion represents the reservation of production capacity and initial administrative work.

CANCELLATION WITHIN 7 DAYS OF PAYMENT If the Client requests cancellation within seven (7) days of payment and before any editing work has begun, the Editor may issue a partial refund of the refundable portion only, at the Editor’s sole discretion. The non-refundable 30% of the total project fee will always remain non-refundable.

CANCELLATION AFTER 7 DAYS OR ONCE WORK HAS COMMENCED No refunds will be granted once seven (7) days have passed or once any part of the editing process has begun, regardless of the stage of production. By paying the initial 50% deposit and confirming this project by email, the Client acknowledges and agrees to this Non-Refundable Deposit & Cancellation Policy.

INTELLECTUAL PROPERTY & TRANSFER OF RIGHTS

• Ownership of Raw Materials: The Editor acknowledges that the Client retains full ownership of the raw footage and personal image rights provided for the project.

• Ownership of the Edit (Derivative Work): The Editor retains legal ownership of the creative post-production work (editing structure, visual effects, color grading, and sound design) applied to the Client’s materials. This is considered a “Derivative Work.”

• Conditional License Transfer: The Editor grants the Client a perpetual, non-exclusive license to publish and use this Derivative Work (the final video) ONLY UPON RECEIPT OF FULL PAYMENT.

• (DMCA): If the final balance is not paid or is charged back, the license to use the Editor’s work is automatically VOID. The Client retains rights to their raw footage but loses the legal right to display the edited version. The Editor reserves the right to file DMCA Takedown Notices to remove the unpaid content from social platforms due to copyright infringement of the post-production work.

• Source Files: Unless explicitly stated in a separate agreement, “Source Files” (Project files, After Effects templates, presets) are proprietary to the Editor and are NOT included in the delivery.

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BILLING CYCLE & UNUSAGE

BILLING CYCLE START DATE The billing cycle begins on the exact date and time of the initial payment made by the Client. This date marks the beginning of the 31-day production period for that cycle, regardless of when the Client begins submitting materials, instructions, or footage.

NO ROLLOVER OR ACCUMULATION OF UNUSED WORK Each billing cycle consists of a 31/30 (depends on the month)-day production period. Any unused videos, unsubmitted materials, or incomplete instructions within the cycle expire at the end of the 31-day period and do not roll over to the next cycle under any circumstances.

The Client acknowledges that payment secures production availability, time allocation, and creative capacity for the month, not a guaranteed number of videos when materials are not provided in time. Failure to submit materials, communicate, or provide instructions during the cycle does not pause the billing period, extend the cycle, carry unused videos forward, or reduce the Client’s payment responsibility.

Production Capacity is Finite: The Client accepts that submitting materials late in the cycle (e.g., sending 10 videos 3 days before the cycle ends) does not obligate the Editor to “rush” or work overtime to finish them within the cycle. Any videos not completed by the cycle end date due to late submission will be counted as “attempted usage” of the expired cycle or must be moved to a new paid cycle.

MONTHLY PACKAGE PAYMENT OBLIGATION The Client understands and agrees that monthly packages are based on reserved production capacity, not on the number of videos submitted. By confirming this project and paying the initial 50%, the Client secures a dedicated production slot for the entire month. Because this time and capacity are fully allocated to the Client, the remaining balance of the monthly payment is due in full, even if:

• The Client does not send all the planned videos,

• The Client delays sending materials,

• The Client chooses to send fewer videos, or

• The Client becomes unavailable during the month.

Unused videos expire at the end of the billing cycle, and no refunds, credits, or rollovers apply unless otherwise agreed in writing as a one-time courtesy. The Client acknowledges that the Editor has reserved time in the production schedule and therefore remains responsible for the full monthly payment regardless of usage.

CYCLE PAYMENT REQUIREMENT At the end of each 31-day billing cycle (“Production Cycle”), the Client is required to pay the remaining balance of the monthly project fee, regardless of the number of videos submitted, produced, used, or unused within the cycle. All remaining balances must be paid immediately upon the closing of the Production Cycle.

DISPUTE RESOLUTION & CHARGEBACK WAIVER

Professional Resolution: The Client agrees to address any concerns regarding quality or delivery directly with the Editor via email, WhatsApp, or Instagram messages to find a mutual solution within the terms of this Agreement.

Waiver of Chargebacks: By checking the “I agree to Terms” box at checkout, confirming via email, or otherwise accepting this Agreement digitally, and completing the initial payment, the Client explicitly agrees that they will not initiate a chargeback or payment dispute with their bank, credit card issuer, or payment processor (e.g., Stripe, PayPal) for reasons related to “subjective style preference,” “change of mind,” or “unused videos within the retainer cycle.”

Evidence for Disputes: The Client acknowledges that this digitally accepted Agreement, along with proof of work submitted (e.g., Google Drive links, email records, and chat history), will be submitted to the payment processor as irrefutable evidence that the service was performed and the terms were fully accepted.

SPLIT PAYMENT & TRANSACTION UNITY
The Client acknowledges that the total Monthly Retainer Fee is a single, indivisible financial obligation, split into two installments (50% Deposit + 50% Balance) solely for payment convenience.

• Unified Agreement: Both payment transactions (the initial deposit and the final balance) refer to the same Service Cycle and are governed by the same initial acceptance of terms.

• Not a New Purchase: The second payment (Remaining 50%) is not a purchase of new services or a new subscription start date. It is the settlement of the outstanding debt for the production slot that has already been reserved and utilized during the cycle.

• Dispute Linkage: Any dispute initiated against the second payment will be contested using the proof of work and contract acceptance established at the time of the first payment (Deposit). The Client agrees that the terms accepted at the start of the cycle automatically apply to the final balance payment.

• Link Independence: The Client acknowledges that the Editor may use separate digital invoices or payment links (e.g., Stripe Payment Links) to collect these installments. The use of separate links does not create separate contracts. Both links serve the singular purpose of fulfilling the total financial obligation of this Agreement.

 AGREEMENT & DIGITAL ACCEPTANCE

1. They are the legal holder of the credit card/payment method used, or strictly authorized by the legal holder to use it for this specific contract.

2. They will not dispute the transaction with their bank acting as a “fraudulent” or “unauthorized” charge after receiving the services.

3. Identity Verification: The Editor reserves the right to request a form of ID verification (e.g., photo of ID matching the credit card name) if the transaction is flagged as high-risk by the payment processor. Failure to provide verification may result in immediate cancellation.

NON-COOPERATION

NON-COOPERATION BY THE CLIENT The Client agrees to actively cooperate throughout the editing process by providing all necessary footage, instructions, scripts, and clarifications in a timely manner. Failure to provide materials, information, or responses does not pause the project, extend delivery deadlines, or reduce the Client’s payment obligations.

If the Client becomes unresponsive, delays communication, or fails to submit required content, this is considered Client Non-Cooperation. In such cases:

• The project will continue based on the last clear instructions provided.

• Missing materials or lack of communication will not justify discounts, refunds, or postponements.

• The Client remains fully responsible for the agreed payment, regardless of participation or responsiveness.

The Editor is not liable for delays, reduced output, or project limitations caused by Client Non-Cooperation.

MATERIALS SENT AFTER 31 DAYS NOT PRODUCED IN THE SAME CYCLE The Client acknowledges that each billing cycle is limited to a 31-day production period. Any footage, instructions, or materials submitted after the 31-day cycle will not be produced within the same cycle, regardless of when payment was made. Materials submitted after the cycle has ended will automatically be moved to the next billing cycle, provided the next cycle has been paid in full.

LATE PAYMENTS & WORK SUSPENSION

• Automatic Suspension: If the remaining balance or any due invoice is not paid within 48 hours of the due date, all production work, editing, and communication will be immediately suspended.

• Withholding of Deliverables: No final videos, source files, or draft links will be downloadable or released until the account is paid in full.

• Late Fee: Payments delayed by more than 5 calendar days will incur a late fee of 10% of the outstanding balance to cover administrative recovery costs.

• Abandonment: If payment is not received within 10 days, the project may be considered abandoned by the Client. In this event, the Editor reserves the right to terminate the contract, retain all deposits/payments made to date as a kill fee, and is released from any further obligation to deliver remaining videos.

• MUTUAL RESPECT, BAD FAITH & TERMINATION FOR CAUSE
  To guarantee a healthy working relationship and high-quality delivery, this Agreement relies on the Good Faith and Fair Dealing of both parties. The Editor reserves the right to terminate this Agreement immediately, without refund, if the Client engages in behavior that impedes the work process or violates professional boundaries.

  1. DEFINITION OF “BAD FAITH” & OBSTRUCTION
  The Client acknowledges that the following behaviors constitute a Material Breach of Contract (Quebra de Contrato) due to Bad Faith:

  • Gaslighting/Feigned Ignorance: Denying giving specific instructions that were previously recorded (in chat, email, or calls) to force unpaid rework.

  • Circular Revisions: Repeatedly requesting changes that contradict previous feedback or revert to earlier versions solely to delay approval.

  • Sabotage of Workflow: Deliberately withholding essential feedback or assets while demanding deadlines be met, or refusing to accept technically correct work based on vague, undefined standards.

  • Disrespect & Hostility: Any form of aggressive language, personal attacks, or professional disrespect towards the Editor or their team.

  2. RIGHT TO TERMINATE FOR CAUSE
  If the Client exhibits any of the behaviors listed above:

  1. Warning: The Editor will issue one (1) formal written warning via email/message identifying the obstruction.

  2. Termination: If the behavior continues or if the breach is severe, the Editor has the right to terminate the project immediately.

  3. NO REFUND ON TERMINATION FOR CAUSE
  In the event of termination due to the Client’s Bad Faith or Breach of Contract:

  • Forfeiture of Payment: Since the Editor has reserved exclusive calendar time that cannot be resold to other clients, NO REFUNDS (partial or full) will be issued for the current billing cycle, regardless of whether the cycle is on Day 1 or Day 30.

  • Compensation for Damages: The Retainer Fee paid to date will be retained by the Editor as Liquidated Damages to cover the loss of the reserved slot, administrative costs, and the work performed up to the termination point.

  • Delivery of Assets: Upon termination, the Editor is released from the obligation to deliver any further pending videos. Only work completed and exported up to that moment will be handed over “as-is.”

  MUTUAL NON-DISPARAGEMENT & PROFESSIONAL REPUTATION To protect the professional reputation and brand integrity of both parties, the Editor and the Client agree to the following:

  • Prohibition of Harmful Public Statements: During and after the term of this Agreement, neither party shall publicly make, publish, or communicate to any person or entity or in any public forum (including social media, review platforms, or industry groups) any false, defamatory, or maliciously misleading remarks, comments, or statements concerning the other party’s business, employees, or work ethics.

  • Constructive Feedback: The Client agrees that any dissatisfaction with the services will be communicated privately and directly to the Editor to seek a resolution, rather than using public shaming or “review bombing” as a negotiation tactic.

  • Consequence of Breach: If the Client is found to be spreading demonstrably false information or acting in bad faith to damage the Editor’s reputation, the Editor reserves the right to:

    1. Immediately terminate any ongoing services without refund.

    2. Pursue legal action for Defamation and Libel seeking damages for lost revenue and reputational harm.

    3. Request the immediate removal of the damaging content from any platform under the terms of this Agreement.

   

SERVICE CONTINUITY & CLIENT INACTIVITY

The Client acknowledges that their monthly production slot is reserved exclusively for them during the active billing cycle. In the event that the Client becomes inactive, unavailable, or stops responding:

• The Editor will continue the project based on the last set of clear instructions.

• If no instructions or materials are available, the Editor will remain on standby for the remainder of the billing cycle.

• Inactivity or disappearance from the Client does not halt the billing cycle, pause the contract, or remove payment obligations.

If the Client does not return before the end of the billing cycle, all unused videos expire and are not eligible for rollover, credits, or refunds.

CHANGE OF DIRECTION & INCORRECT MATERIAL

CHANGE OF DIRECTION AFTER DELIVERY If the Client requests changes that reverse or undo previously completed work, such as removing b-rolls, removing elements originally requested, or discarding editing steps that were aligned with the Client’s initial instructions or references, such requests are considered a change of direction, not a standard revision. These requests require additional editing time and therefore may incur an Additional Editing Fee of 20%-35% of the estimated value of the video or a flat fee per request, depending on the complexity of the changes.

INCORRECT MATERIAL SUBMISSION If the Client submits footage, files, or instructions that are later identified as incorrect, incomplete, outdated, unintended, or mistakenly provided and the Editor has already completed work based on that material – the completed video will still be considered one delivered video within the Client’s package.

If the Client requires a new video to replace the mistakenly provided material, this constitutes additional work and will incur an Incorrect Submission Fee.

ACCEPTANCE OF DELIVERED WORK Any video completed based on the materials and instructions provided at the time of editing is considered valid and delivered. If the Client later indicates that the submitted materials were incorrect, unintentional, or not meant for editing, the Editor is not responsible for replacing that video within the monthly package.

TECHNICAL ADVISORIES & LIMITATIONS

REEZE OF SCOPE & RELIANCE ON INITIAL DATA

The Editor’s pricing and deadlines are strictly based on the information provided by the Client at the moment of the project kick-off.

• Rule:  The Client agrees to provide ALL necessary brand guidelines, fonts, specific constraints, “do’s and don’ts,” and mandatory references BEFORE the editing process begins.

• Late Disclosure: If the Client reveals new requirements, constraints, or preferences after the Editor has already commenced work (e.g., “Oh, I forgot to mention I hate this specific transition” or “Actually, I need this specific color grade”), this information will be treated as a New Request, not a correction.

• Consequence: The Editor is NOT obligated to re-do completed work based on information that was withheld or provided late. Any changes required to adapt the work to these “late disclosures” will incur an Additional Editing Fee or will count towards the Client’s limited revision rounds, at the Editor’s discretion.

• No Refund Right: The Client acknowledges that work performed based on the initial instructions is considered valid and billable. The Client cannot claim the work is “unusable” or request a refund based on criteria that were not disclosed to the Editor at the start.

• GENERAL LEGAL PROVISIONS

  1. INDEPENDENT CONTRACTOR STATUS
  The Parties agree that the Editor is an independent contractor and not an employee, partner, or agent of the Client. The Editor is solely responsible for all taxes, withholdings, and insurance arising from payments made under this Agreement. The Client has no authority to control the Editor’s working hours, tools, or specific methods of production, only the final result.

  2. FORCE MAJEURE
  Neither party shall be liable for any failure or delay in performance (except for payment obligations) caused by circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, internet service provider failures, power outages, or severe illness. The affected party will notify the other within 48 hours and make reasonable efforts to resume performance as soon as possible.

  3. SEVERABILITY
  If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions. The rest of the Agreement will remain in full force and effect.4. ENTIRE AGREEMENT & HIERARCHY OF COMMUNICATION
  This Agreement constitutes the supreme and entire understanding between the parties, superseding all prior agreements.

  • Validity of Messaging as Evidence: The parties acknowledge that digital messages (WhatsApp, Instagram, Slack) ARE VALID and admissible as evidence of conduct, project approvals, and instructions. (e.g., If the Client approves a video on WhatsApp, it is legally approved).

  • No Informal Amendments: However, casual messaging platforms CANNOT be used to alter, waive, or modify the core legal terms of this Agreement (such as Pricing, Refund Policy, Liability, or Scope of Retainer). Any modification to these core terms must be explicitly agreed to via formal Email or a new signed Addendum.

  • Hierarchy: In the event of a conflict between a WhatsApp message and this Agreement, the terms of this Agreement shall always prevail.

AGREEMENT & DIGITAL ACCEPTANCE

This Agreement constitutes the entire understanding between the Editor and the Client and supersedes all prior conversations, messages, negotiations, proposals, or informal agreements made through Instagram, email, or any other platform.

DIGITAL SIGNATURE & WEB CONFIRMATION By checking the “I agree to the Terms of Service” box (or similar wording) on the checkout page, payment gateway, or project dashboard, and proceeding with the payment, the Client expressly agrees to all terms, conditions, policies, and payment obligations outlined in this Agreement.

This digital confirmation is legally recognized as a binding digital signature under U.S., European, U.K., and Brazilian electronic contract laws. This action has the same legal effect as a handwritten signature and constitutes full acceptance of the service scope, pricing, deadlines, delivery terms, and all policies described herein.

Once the Client accepts these terms via the webpage and completes the payment:

• The Agreement becomes legally effective and enforceable.

• All terms outlined in this document are considered fully accepted.

• The Client acknowledges that they have read, understood, and agreed to the policies before the start of production.

• The Client authorizes the Editor (and the authorized intermediary, when applicable) to process payment and begin the project.

The Client understands that this digital approval is sufficient to validate this contract and that no additional signatures or documents are required for this Agreement to be considered legally binding.