Video Editing Services

 

A. PILOT VIDEO & ONBOARDING (Trials)

Best for: Testing creative alignment before committing to a long-term partnership.

If You are payng for a Trial, you just need to read this section.

1. PAID DISCOVERY ASSET: This initial video is a Pilot Project to establish workflow. It is a fully paid service, not a free trial. Payment is required 100% upfront.

2. THE “RETAINER CREDIT”: If you decide to move forward with a Monthly Package within 5 business days after the Pilot delivery, the full amount paid for this Pilot will be credited/deducted from your first month’s invoice.

3. FEEDBACK LOOP: Includes a dedicated 15-minute Strategy Call and up to 2 rounds of revisions to nail down the aesthetic.

4. DELIVERY: Standard turnaround for a Pilot is 48-72 hours.

5. NO STRINGS ATTACHED: After completion, you are under no obligation to continue. You own the final video file and rights upon full payment.

 

 

 PILOT VIDEO & ONBOARDING TERMS

1. PAID DISCOVERY ASSET
This initial video acts as a Pilot Project to establish our creative alignment and workflow. It is a fully paid service, not a free trial. Payment is required 100% upfront to book the editing slot.

2. THE “RETAINER CREDIT” (Risk-Free Guarantee)
If you decide to move forward with a Monthly Retainer Package within 5 business days after the Pilot delivery, the full amount paid for this Pilot Video will be credited/deducted from your first month’s invoice.
(Basically, if we work together long-term, this first video ends up being free/included).

3. FEEDBACK LOOP & ALIGNMENT CALL
This service includes a dedicated 15-minute Feedback & Strategy Call after the first draft is delivered.

• Goal: To discuss what you liked, what you didn’t, and fine-tune the editing style for future bulk production.

• Revisions: Includes up to 2 rounds of revisions specific to this video to nail down the aesthetic.

4. DELIVERY & DEADLINE
Standard turnaround time for a Pilot Video is 48-72 hours (allow us slightly more time than usual to study your brand guidelines and references carefully).

5. NO STRINGS ATTACHED
After the Pilot is completed and delivered, you are under no obligation to continue. You own the final video file and rights upon completion.

 

 

WORKFLOW

Material Submission We kindly request that all materials be sent at least 42 hours before starting each video. This ensures a smooth workflow and helps us maintain organization with all our clients.

Ensuring a Smooth Process As long as we have all the necessary information upfront, I’m confident everything will proceed smoothly and efficiently.

Script Submission It is absolutely essential for us to receive your video scripts (If possible) to avoid any misunderstandings and to keep everything aligned with your expectations.

B-Roll & Custom Footage To enhance mood and match the narrative of each script, it is essential that you provide custom footage (B-rolls) whenever possible – especially when the script includes references to your business or specific talking points.

Additional Materials If you require additional materials, we use Wondershare Filmora Stock footage to access licensed videos, images, sound effects, music, and more. This guarantees the security and legal compliance of all content we include in your videos.

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EDITOR RESPONSIBILITIES & PROFESSIONAL COMMITMENTS POLICY

As the service provider, the Editor agrees to uphold the highest standards of professionalism, communication, and creative quality. The following obligations define the Editor’s responsibilities throughout the project:

Scope Fulfillment The Editor will deliver all videos, edits, and creative work included in the contracted package, following the specifications agreed upon by the Client.

Professional Communication The Editor will maintain clear and timely communication. Messages will be answered within a reasonable timeframe during business hours, except in cases of unforeseen circumstances or force majeure.

Respecting Deadlines When the Client submits all required materials within the established deadlines, the Editor will meet the expected delivery timeline for each video within the monthly cycle.

Quality Assurance All videos will be edited with professional standards of pacing, audio balance, clarity, transitions, and formatting appropriate for social media platforms.

Revision Support The Editor will provide up to four (4) rounds of revisions per video, covering small adjustments as defined in the revision policy.

Request for Missing Information If the Editor identifies missing instructions, unclear references, or insufficient material, the Client will be notified promptly so the project can move forward efficiently.

CONTENT LIABILITY & INDEMNIFICATION 

The Editor acts solely as a technical and creative service provider transforming materials supplied by the Client. The Editor does not exercise editorial control over the factual accuracy, legality, or copyright clearance of the raw materials provided.

 

• Client Responsibility: The Client assumes full legal responsibility for the final use, distribution, and publication of the videos.

• Indemnification: The Client agrees to indemnify, defend, and hold harmless the Editor from any claims, damages, lawsuits, or legal fees arising from:

  1. Copyright infringement issues related to materials (footage, music, graphics) provided or requested by the Client.

  2. The content, message, or claims made within the video (e.g., false advertising, defamation, offensive content).

  3. Platform bans or penalties (e.g., YouTube strikes, Instagram bans) resulting from the posted content.

  4. PORTFOLIO & PROMOTIONAL RIGHTS
     Unless a Non-Disclosure Agreement (NDA) is separately signed, the Editor retains a non-exclusive, perpetual license to display the finished work for self-promotional purposes.

     • Usage: The Editor may use the final videos (or cuts thereof) in their personal portfolio, website, social media, or showreel to demonstrate technical capability.

     • Timing: To respect the Client’s content strategy, the Editor agrees not to publish the work until 3 days after the Client has publicly posted it, or 30 days after delivery, whichever comes first.

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SERVICE INTEGRITY, AVAILABILITY & WORKFLOW COMMITMENT

The Editor is committed to maintaining service reliability throughout the monthly cycle, ensuring that each project receives the attention and creative focus required.

Reserved Production Capacity The Editor reserves a dedicated time slot for the Client during each paid cycle. This ensures consistency, availability, and predictable workflow throughout the month.

Continuity of Service In the event of delays caused by the Client, the Editor remains committed to continuing the service based on the last clear instructions. However, lack of materials from the Client does not extend the cycle.

Secure Delivery of Files All final videos will be delivered through Google Drive. Delivery will include timestamps and metadata to ensure transparent proof of work.

Storage of Files The Editor will maintain temporary backups of project files for at least 15 days after the delivery of the final version, unless otherwise agreed.

Availability in Case of Issues If the Editor experiences unexpected issues (health, technical failures, emergencies), the Client will be notified as soon as possible, and alternative arrangements or adjusted schedules will be discussed if needed.

Ethical Standards The Editor agrees to act in good faith, maintain professional integrity, and uphold transparency in all project communications.

COMMUNICATION RECORDS & RECORDING CONSENT
To ensure accuracy in executing instructions and for the security of both parties in the event of disputes:

• Recording Consent: By entering into this Agreement, the Client acknowledges and expressly consents that any video calls, voice meetings, or phone consultations between the Client and the Editor may be recorded for quality assurance, record-keeping, and evidence of specific instructions.

• Use of Records: These recordings will remain confidential and will strictly be used for internal reference, revising instructions, or clarifying disagreements regarding the Scope of Work. They will not be shared publicly without further consent.

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TECHNICAL ADVISORIES & LIMITATIONS

The Editor agrees to uphold professional standards in the execution of all services. The following responsibilities and limitations are established to ensure clarity, protect both parties, and define reasonable expectations throughout the project.

1. Duty to Inform – Technical Advisories The Editor will notify the Client when submitted materials contain technical issues that may affect the final quality of the edit, including but not limited to:

• Poor audio quality

• Unstable footage

• Inadequate lighting

• Corrupted or incompatible files

• Missing essential instructions

The Client acknowledges that unresolved technical issues may directly limit the achievable video quality.

2. Technical Limitations The Editor will deliver the highest quality attainable within the limitations of the source material provided by the Client. The Editor is not responsible for defects, distortions, low resolution, poor lighting, or any technical flaws inherent to the raw footage supplied.

Client Miscommunication or Instruction Errors The Editor is not responsible for mistakes resulting from unclear, incomplete, or incorrect instructions provided by the Client. If the Client sends:

• Wrong footage

• Wrong references

• Outdated materials

• Contradictory guidance

Any resulting re-edit beyond the revision scope may incur additional charges.

3. Ethical Use & Compliance The Editor will refuse to create content that is unlawful, defamatory, discriminatory, misleading, fraudulent, or violates intellectual property laws or platform guidelines. This protects both parties from legal or reputational risks.

LIMITATION OF LIABILITY & RIGHT TO CURE 

While the Editor strives for excellence, the Client acknowledges that video editing is a complex, creative, and subjective process. To prevent abuse of the responsibilities listed above:

• Subjectivity is Not a Breach: Disagreement with the Editor’s creative choices, style, aesthetic, or pacing does not constitute a breach of contract or a failure to deliver quality. Such differences are strictly resolved through the Revision Policy, not through refunds or cancellations.

• Right to Cure (Fix): In the event of an objective error (e.g., spelling mistake, wrong footage used, export glitch, or missed deadline due to technical error), the Client agrees to notify the Editor immediately and grant a reasonable opportunity (at least 24-48 hours) to correct (cure) the issue. A revocable error in a draft or final delivery does not justify a refund or non-payment unless the Editor refuses to fix it.

• Minor Delays: Minor delays in communication or delivery (under 24 hours) due to internet outages, rendering issues, or time zone differences do not constitute a material breach of this Agreement and are not grounds for termination or refund.

• PORTFOLIO, PROMOTIONAL RIGHTS & USE OF RECORDINGS
  Unless a Non-Disclosure Agreement (NDA) is separately signed, the Editor retains the following rights for self-promotion and marketing purposes:

  • Portfolio Use: The Editor may use the final videos (or cuts thereof) in their personal portfolio, website, social media, or showreel to demonstrate technical capability. To respect the Client’s content strategy, the Editor agrees not to publish the work until 3 days after the Client has publicly posted it, or 30 days after delivery, whichever comes first.

  • Meeting Snippets & “Behind the Scenes”: The Client grants the Editor permission to use short, non-confidential excerpts of video calls or meetings (e.g., positive feedback reactions, creative brainstorming moments, or “work in progress” showcases) for social media content (e.g., Instagram Stories, Reels).

  • Privacy Protection: The Editor agrees NOT to publish any meeting segments that discuss sensitive financial data, private business strategies, personal disputes, or confidential trade secrets. The Client may request to opt-out of this specific promotional use via email at any time.

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REVISIONS POLICY

• Number of revisions: Up to 4 rounds of revisions are included per video.

• Scope of revisions: Revisions cover small adjustments only – things like text fixes, trimming a few seconds, replacing one specific b-roll for another one that client can send, adjusting captions, or minor pacing changes.

• Not included as revisions:

  • Major restructuring of the video (changing the whole flow/story after delivery).

  • Requests for new design/animation styles that weren’t part of the original agreement.

  • Changing the script or audio after editing has already started.

• Extra revisions: Any additional rounds of revisions, or changes outside this scope, will be charged separately.

WHY WE APPLY THESE POLICIES

1. Deadlines are respected: Endless revisions can push back delivery dates. Limiting revisions helps us stay on schedule.

2. Fair use of time: Each video takes hours of careful editing. Sticking to small revisions keeps the process fair for both sides.

3. Clarity from the start: By defining the scope, we avoid confusion or misunderstandings later in the project.

4. Focus on quality: Instead of redoing the same video multiple times, we keep our focus on delivering the best quality in line with the original vision. 

5. ADDITIONAL COSTS & SCOPE DISPUTES:

   REFUSAL TO PAY FOR OUT-OF-SCOPE WORK & NO-REFUND POLICY
   In the event that the Client requests revisions, edits, or tasks that fall outside the agreed Scope of Work (as defined in this Agreement) and the Editor quotes an additional fee for said tasks:

   • Right to Decline: The Client has the right to decline the additional fee. However, if the Client declines the fee, the Editor is not obligated to perform the requested out-of-scope work.

   • No Breach of Contract: The Editor’s refusal to perform free work outside the agreed scope does not constitute a breach of contract, negligence, or failure to deliver.

   • Invalid Reason for Cancellation: The Client acknowledges that they cannot use the Editor’s refusal to perform unpaid extra work as grounds for cancelling the project, requesting a refund, or initiating a payment dispute/chargeback. The original Agreement remains in full effect for the services originally contracted.

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REFUND & USAGE TERMS

REFUND We value clarity and fairness in how we work with clients. Our monthly packages are designed to guarantee that your spot in our production schedule is reserved for you – meaning we set aside the time, resources, and creative energy needed to deliver your videos at the highest standard. However, this doesn’t mean unlimited on-demand edits at any hour.

To deliver the quality we promise (and to balance our full client roster), all materials must be submitted at least 42 hours before the project’s scheduled start. This ensures proper time for planning, editing, and revisions.

NON-REFUNDABLE DEPOSIT & CANCELLATION POLICY A non-refundable deposit is required to reserve production time and secure the Client’s slot in the production schedule. This deposit covers administrative preparation, scheduling, and initial creative work.

DEPOSIT STRUCTURE The Client pays 50% of the total project fee at the start of the project. From this upfront payment, 30% of the total project fee is treated as a non-refundable deposit immediately upon payment. This non-refundable portion represents the reservation of production capacity and initial administrative work.

CANCELLATION WITHIN 7 DAYS OF PAYMENT If the Client requests cancellation within seven (7) days of payment and before any editing work has begun, the Editor may issue a partial refund of the refundable portion only, at the Editor’s sole discretion. The non-refundable 30% of the total project fee will always remain non-refundable.

CANCELLATION AFTER 7 DAYS OR ONCE WORK HAS COMMENCED No refunds will be granted once seven (7) days have passed or once any part of the editing process has begun, regardless of the stage of production. By paying the initial 50% deposit and confirming this project by email, the Client acknowledges and agrees to this Non-Refundable Deposit & Cancellation Policy.

INTELLECTUAL PROPERTY & TRANSFER OF RIGHTS

• Ownership of Raw Materials: The Editor acknowledges that the Client retains full ownership of the raw footage and personal image rights provided for the project.

• Ownership of the Edit (Derivative Work): The Editor retains legal ownership of the creative post-production work (editing structure, visual effects, color grading, and sound design) applied to the Client’s materials. This is considered a “Derivative Work.”

• Conditional License Transfer: The Editor grants the Client a perpetual, non-exclusive license to publish and use this Derivative Work (the final video) ONLY UPON RECEIPT OF FULL PAYMENT.

• (DMCA): If the final balance is not paid or is charged back, the license to use the Editor’s work is automatically VOID. The Client retains rights to their raw footage but loses the legal right to display the edited version. The Editor reserves the right to file DMCA Takedown Notices to remove the unpaid content from social platforms due to copyright infringement of the post-production work.

• Source Files: Unless explicitly stated in a separate agreement, “Source Files” (Project files, After Effects templates, presets) are proprietary to the Editor and are NOT included in the delivery.

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BILLING CYCLE & PRODUCTION CAPACITY

BILLING CYCLE START DATE The billing cycle begins on the exact date and time of the initial payment made by the Client. This date marks the beginning of the 31-day production period for that cycle. Payment secures the Editor’s dedicated availability and a reserved slot in the production schedule.

RESERVED CAPACITY & WORKFLOW The Client acknowledges that payment is made to secure the Editor’s professional time and “Reserved Capacity.” While the Editor remains ready to work throughout the cycle, the production capacity is finite. To maintain quality and a steady workflow:

• Late Submissions: Submitting materials late in the cycle (e.g., sending multiple videos a few days before the cycle ends) does not obligate the Editor to work overtime or “rush” production.

• Scheduling: Any projects not completed within the current 31-day window due to late delivery of materials or feedback by the Client will be prioritized and completed in the following cycle.

MONTHLY PACKAGE PAYMENT OBLIGATION 

The Monthly Fee is for the reservation of the Editor’s exclusive time slot. Because this capacity is fully allocated to the Client—preventing the Editor from taking on other projects—the payment is due in full regardless of the number of videos submitted. The obligation to pay is triggered by the reservation of the production slot, ensuring the Editor is available and ready to execute the Client’s vision.

CONTINUITY OF SERVICE If the Client fails to provide materials or instructions during the cycle, the billing period does not pause. The Editor remains on standby, and the reserved slot remains open for the Client’s use. The Client is encouraged to maintain a consistent submission schedule to make the most of the reserved production capacity.

 

Aqui está a segunda parte dos seus Termos de Serviço reformulada. Removi todas as menções a “vídeos expirados” ou “perda de vídeos”, substituindo essas cláusulas por uma linguagem focada em “Reserva de Cronograma” e “Prioridade de Produção”.

Dessa forma, você continua protegido (recebe pelo seu tempo reservado), mas o cliente não sente que o vídeo “sumiu”.

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CYCLE PAYMENT & FINANCIAL TERMS

CYCLE PAYMENT REQUIREMENT
At the end of each 31-day billing cycle (“Production Cycle”), the Client is required to pay the remaining balance of the monthly project fee. This payment is due based on the Editor’s professional availability and the reservation of the production slot throughout the month. The obligation to settle the balance is tied to the dedicated time allocated to the Client’s brand, regardless of the volume of materials submitted.

DISPUTE RESOLUTION & CHARGEBACK WAIVER

• Professional Resolution: The Client agrees to address any concerns regarding quality or delivery directly with the Editor via email or official messaging channels to find a mutual solution.

• Waiver of Chargebacks: By completing the initial payment, the Client explicitly agrees that they will not initiate a chargeback or payment dispute for reasons related to “subjective style preference,” “change of mind,” or “delays caused by Client’s own failure to provide materials.”

• Evidence for Disputes: The Client acknowledges that this Agreement, along with proof of work (Google Drive links, draft records, and communication history), will be used as evidence that the service and availability were fully provided.

SPLIT PAYMENT & TRANSACTION UNITY
The total Monthly Fee is a single, indivisible financial obligation for the 31-day period, split into two installments (50% Deposit + 50% Balance) for convenience. The second payment is the settlement of the outstanding debt for the production capacity that was reserved and utilized.

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WORKFLOW & COOPERATION

NON-COOPERATION BY THE CLIENT
The Client agrees to cooperate by providing footage, scripts, and feedback in a timely manner. If the Client becomes unresponsive or fails to submit content:

1. The project remains active based on the last clear instructions.

2. The billing cycle does not pause, and the Client remains responsible for the full agreed payment to cover the Editor’s reserved time.

3. The Editor is not liable for reduced output caused by the Client’s lack of responsiveness.

PRODUCTION SCHEDULING & CARRY-OVER
Each billing cycle is a 31-day production window.

• Capacity Management: To maintain high quality, the Editor produces content at a steady pace.

• Scheduling: Materials or instructions submitted very late in the cycle will be added to the production queue for the following paid cycle. This ensures that quality is never compromised by “rushing” multiple videos at the last minute.

SERVICE CONTINUITY & CLIENT INACTIVITY
In the event that the Client stops responding or becomes unavailable:

• The Editor will remain on standby for the remainder of the billing cycle.

• Inactivity does not stop the billing cycle or remove payment obligations, as the production slot remains blocked for the Client.

• When the Client returns, production will resume based on the current available schedule.

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REVISIONS & CHANGES

CHANGE OF DIRECTION & INCORRECT MATERIAL

• Change of Direction: Requests that undo previously completed work (e.g., changing the script or style after a draft is finished) are considered a “Change of Direction.” These may incur an additional fee (20%-35% of the video value) to cover the extra production time.

• Incorrect Submission: If the Editor completes work based on incorrect materials sent by the Client, the work is considered a valid delivery. Replacing that video with new material will count as a new project or incur an “Incorrect Submission Fee.”

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LEGAL PROTECTIONS

LATE PAYMENTS & WORK SUSPENSION

• Automatic Suspension: If any invoice is not paid within 48 hours of the due date, all production work and communication will be suspended immediately.

• Late Fee: Payments delayed by more than 5 calendar days will incur a late fee of 10% of the balance.

• Abandonment: If payment is not received within 10 days, the project may be considered abandoned, and the Editor is released from any further obligation to deliver pending work.

MUTUAL RESPECT & TERMINATION FOR CAUSE
The Editor reserves the right to terminate this Agreement without refund if the Client engages in “Bad Faith” behavior, such as:

1. Circular Revisions: Repeatedly contradicting previous feedback to delay approval.

2. Hostility: Any form of aggressive language or professional disrespect.

3. Sabotage: Withholding essential assets while demanding deadlines be met.

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   Terms and Conditions — Video Editing Services

   By hiring the service or making any payment, the Client declares that they have read, understood, and fully agree to all the conditions described below.

   VSL PROJECTS (Video Sales Letters)

   1. Nature of the Service The service provided consists of the professional editing of sales videos (VSLs), which may include various post-production techniques, such as:

   • Cuts and content organization

   • Pacing and narrative adjustments

   • Insertion of B-roll or illustrative images

   • Insertion of simple graphics

   • Basic visual effects

   • Soundtracks and sound effects

   • On-screen text

   • Occasional animations or graphic elements

   Each project may have specific characteristics depending on the Client’s needs and the complexity of the materials provided. The contracted service refers exclusively to the editing and post-production of the material provided by the Client. It does not include scriptwriting, video recording, or audiovisual production unless specifically agreed upon in advance.

   2. Material Submission by the Client For the project to be executed correctly, the Client is responsible for providing all necessary materials before the editing begins. These materials may include, but are not limited to:

   • Main VSL recordings

   • Video script (when available)

   • Supporting materials (images, videos, or B-roll)

   • Logos and brand identity

   • Creative references

   • Specific project instructions

   Incomplete or incorrect submission of materials may result in:

   • Timeline delays

   • The need for additional revisions

   • Additional editing costs

   Once the project has started, the submission of new materials that significantly alter the work already performed will be considered a Change of Scope.

   3. Content Liability and Copyright The Client declares that they possess all necessary rights to the materials submitted for editing. The Client assumes full responsibility for:

   • Copyrights of provided videos, images, or music.

   • The factual accuracy of the information in the VSL.

   • Commercial promises or claims made in the content.

   • Compliance with advertising laws and applicable regulations.

   The Editor acts exclusively as a technical and creative service provider and has no editorial control over the message or content of the video. Therefore, the Client agrees to indemnify and hold the Editor harmless from any legal liability related to the final published content.

   4. Quality of Provided Material The final quality of the video depends directly on the quality of the original raw material provided by the Client. Issues such as:

   • Noisy or low-quality audio

   • Inadequate lighting

   • Shaky or out-of-focus footage

   • Low resolution

   • Corrupted files …can strictly limit the final quality of the edit. The Editor commits to applying professional techniques to improve the material when possible, but cannot guarantee results that depend on the quality of the original recording.

   5. Creative Freedom When the Client does not provide detailed instructions regarding the creative direction of the project, the Editor will exercise professional creative freedom to decide aspects such as:

   • Editing pace and rhythm

   • B-roll placement

   • Choice of illustrative images

   • Soundtrack and sound effects

   • Visual elements

   This creative freedom is necessary to ensure efficiency in the production process and avoid rework. Subsequent requests that alter decisions made within this creative freedom may be considered Structural Changes and will not be treated as simple revisions.

   6. Animations and Graphic Elements Some VSL projects may include animations, motion graphics, or custom visual elements. When this type of element is developed, it represents additional creative work that requires significant planning and production time. Therefore, revisions regarding animations are strictly limited to:

   • Typographical/spelling corrections

   • Minor visual adjustments

   • Simple color or text changes

   Structural changes to already produced animations, such as a complete redesign or a change in the visual concept, will be considered a New Service and will be subject to an additional quote.

   7. Revisions Policy VSL projects include up to 5 Revision Points. One revision point corresponds to a specific and limited adjustment, such as:

   • Text corrections

   • Replacing a specific B-roll clip

   • Adjusting a specific segment

   • Swapping an image

   • Minor visual tweaks

   Revisions are intended to correct details, not to modify the core structure of the video. The following are NOT included as revisions:

   • Complete restructuring of the video.

   • Significant changes to the flow of the VSL.

   • Extensive replacement of the main recording.

   • Script alterations after editing has begun.

   • Changes in creative direction requiring significant rework.

   If the revision limit is exceeded or the request falls outside the defined scope, additional adjustments will be billed separately.

   8. Change of Scope Scope changes occur when the Client requests alterations that were not included in the initial agreement. Examples include:

   • Sending new materials after editing has started.

   • Changing the script.

   • Significantly altering the video’s structure.

   • Including new visual elements or complex animations.

   When a Change of Scope occurs, the Editor will provide an additional quote corresponding to the new required work.

   9. Music and Sound Selection If the Client does not provide soundtracks or specific guidelines, the Editor will select appropriate music and sound effects for the project. These choices are made based on professional criteria to enhance the rhythm and experience of the video. Subsequent changes related to the soundtrack may be treated as a revision or a Change of Scope, depending on complexity.

   10. Cancellation and Termination (Earnest Money & Deposits) The initial payment (processed via Stripe or similar gateways) does not constitute a standalone product but rather the first installment (50%) of a comprehensive project whose total value was previously agreed upon in the quote, briefing, or product description on the payment platform. For all refund or termination purposes, the retention calculation will ALWAYS be based on the Total Project Value, not just the initial transaction amount. By making this payment, the Client acknowledges the total proposal value and accepts that this initial amount constitutes a Non-Refundable Deposit / Earnest Money (Arras) to secure the schedule.

   • Deposit and Reservation: The initial payment of 50% of the total project value acts as Earnest Money to guarantee the reservation of the Editor’s production schedule.

   • Early Cancellation: If the Client requests cancellation before any production, organization, or planning stage has begun, the payment will be refunded, minus a 15% retention fee of the TOTAL contract value to cover the schedule reservation and administrative costs.

   • After Production Begins: Once material organization, logging, scripting, or editing has commenced (even partially), the 50% initial deposit will be retained in full as confirmed earnest money, intended to cover the technical hours worked and the opportunity cost of blocking the schedule.

   • Late Interruption: If the project is interrupted after the delivery of the first draft (v1) or equivalent stages, the Editor reserves the right to demand supplementary compensation if the work already executed exceeds the value of the deposit paid.

   (Cancellation requests prior to the start of editing may be evaluated on a case-by-case basis).

   11. Portfolio & Promotional Rights Unless a formal Non-Disclosure Agreement (NDA) is signed, the Editor retains the right to use the final material for professional demonstration purposes, including:

   • Professional Portfolio

   • Professional Website

   • Social Media

   • Commercial Presentations

   To respect the Client’s launch strategy, the Editor commits to publishing the material only after the Client has publicly posted the content, or after a reasonable period following delivery.

   12. Project Files The standard delivery includes only the final exported video file. Source files (such as project editing files, timelines, or templates used) are not included in the delivery unless specifically agreed upon between the parties.

   13. Limitation of Liability & Chargeback Waiver The editing service involves creative and subjective elements. Differences in aesthetic preference or style do not constitute a failure in service delivery. If an objective error occurs (e.g., an export glitch or clear technical flaw), the Client must notify the Editor so the issue can be corrected within a reasonable timeframe (Right to Cure).

   Conflict Resolution and Chargeback Policy: The Client agrees to seek direct resolution with the Editor before initiating any payment dispute or chargeback with banks, credit card issuers, or payment platforms. If dissatisfied with the service, the Client commits to communicating with the Editor in writing so the situation can be analyzed and resolved professionally. By making the payment, the Client acknowledges they are purchasing a creative and technical service, the execution of which involves reserved labor time, planning, and production. For this reason:

   • Subjective preferences regarding style, pacing, or aesthetics are not valid grounds for a payment dispute or chargeback.

   • Changes of mind after production has started are not valid grounds for cancellation or financial disputes.

   In the event of an improper payment dispute after partial or total execution of the service, the Editor will submit the following as evidence to the payment processor:

   • Communication history between the parties.

   • File delivery records and logs.

   • Records of project drafts or versions.

   • Proof of work performed. These records will serve as irrefutable proof of service delivery.

   14. Professional Conduct and Mutual Respect Service delivery requires professional communication and mutual respect. The Editor reserves the right to terminate the project without refund if the Client adopts behaviors that compromise the professional relationship, including but not limited to:

   • Aggressive or disrespectful language.

   • Attempts to pressure the Editor with impossible deadlines.

   • Repeated requests that violate the revision or scope policies.

   • Intentional omission of vital project information.

   This measure exists to ensure a professional working environment and protect both parties from abusive situations. If this occurs, the work completed up to that point will be considered valid, and the project will be closed.

   15. Acceptance of Terms By contracting the service or making any payment related to the project, the Client declares that they have:

   • Read this document in its entirety.

   • Understood the conditions described herein.

   • Agreed to all the terms presented.

   This agreement is legally binding and establishes the responsibilities of both parties during the provision of the service.

AGREEMENT & DIGITAL ACCEPTANCE
By proceeding with the payment, the Client warrants they are the legal holder of the payment method and expressly agrees to all terms and policies. This digital confirmation constitutes a legally binding contract, equivalent to a handwritten signature.